If changes you made via AtomChat's Admin Panel do not reflect on your website

Modified on Fri, 28 Oct, 2022 at 1:19 PM

If you change any settings via AtomChat's Admin Panel, for example, if you update your chat layout's color and you do not see it change on your website, it could be because:

Your browser cache is not clear 

Due to browser caching, changes made won't reflect immediately in your website's chat layout.

1. Open your browser settings and clear the cache 
2. Then reload your website and check if the changes reflect 

To see if the changes reflect without waiting, you can open your website on an Incognito Window and test.

You are using a WordPress Caching Plugin

If you have a caching plugin for your website, along with clearing your browser cache;

  1. Please clear/delete/purge the cache from that plugin as well.

If you still need help

If you do not see the changes reflect after all the above check-out, please reach out to us at support@atomchat.com 

Happy to help :)

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