Installing AtomChat on WordPress

Before you begin

1. Signup for a free trial (if you haven't already)

First select a plan from the AtomChat Free Trial page, enter your email address and start your free trial.

2. Note your API keys

Sign in to your AtomChat Client Area and click on the Manage button and then note down the keys present in API Keys (top right button) section - API Key, Auth Key, License Key and App ID. You may need these during installation.

3. Secure your environment

For successful integration, please ensure your domain or local environment is SSL certified and secure.

AtomChat Admin Panel
AtomChat Admin Panel

Add AtomChat Plugin

Log in to your WordPress Admin area and go to Plugins > Add New. Browse the Plugin Archive for 'AtomChat' and select it. Then click Install Now and the plugin will be installed shortly.

Install AtomChat

Once the plugin is activated, follow the below steps to install it on your website.

  1. Click on the AtomChat tab on the left-hand side navigation menu.
  2. Enter your License Key and then your Auth Key and click on the Install button to activate AtomChat.

Choose a layout

AtomChat offers 2 layouts

1. Docked Layout creates a floating chat widget at the bottom right/left corner of your website. 2. Embedded Layout embeds a chat interface inside any page of your website.

And please remember!!

AtomChat layouts are not designed to be used together on the same page. If you add both layouts on the same page, please expect erratic behaviour from the software.

Setting up Docked Layout

                   Docked Layout
Docked Layout

As soon as you install the plugin, our Docked Layout is auto-activated for your convenience.

If you would like to manually add our Docked Layout to a particular page (using the WordPress content editor), then you can use the following shortcode:


Setting up Embedded Layout

               Embedded Layout
Embedded Layout

The Embedded Layout allows you to add AtomChat to any part of your site page. To proceed, add the following shortcode to any page of your site (using the WordPress content editor).


Contact Sync

Your users will be visible on the contact list once they log in using their credentials again to the site after installation.

Secure AtomChat

Before you go live, paste your API Key and Auth Key in the AtomChat Plugin (in WordPress Admin Dashboard) -> Authentication Settings

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Sign in to your AtomChat Client Area and click on the Manage button. Then navigate to Settings -> Authentication -> Security and enable Enable Auth Key Verification? and Enable Data Signature Validation?.

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Congrats!! You are all set to start using AtomChat!