Troubleshoot
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Troubleshoot

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There are some errors that you may possibly encounter while integrating and using AtomChat with your website.

Our troubleshooting documentation will help you to resolve them on your own and also understand why they occurred.

We have listed down some of those commonly encountered issues below. 

1. If you see the error 'Please Login to use Chat'

2. If Audio/Video Chat feature is not working on your website

3. If changes you made via AtomChat's Admin Panel do not reflect on your website

4. If you see the Allow Browser Cookies Message

5. If chat text is Zooming in on Mobile browsers